Digital Technology Expert, Futurist


Future Customer 2020

Wednesday, March 13

Sponsored by Myzone


Read Chris Riddell's full Q&A in the February issue of Club Business International on IHRSA.org. 



There are few people as energizing and inspiring as Australia’s most sought after futurist, Chris Riddell. A renowned strategist and global trend spotter for businesses and leaders in today’s disrupted world, Riddell is responsible for architecting the corporate digital strategies behind brands such as Whiskas, Pedigree, Wrigley, Starburst, Masterfoods, Snickers and Maltesers under MARS Incorporated in Australia and New Zealand.


As a globally recognized speaker on digital, Riddell’s unique blend of storytelling, immersive video, and exciting dialogue have transformed the keynote platform. Riddell’s award-winning events are highly acclaimed for leaving audiences energized and inspired.


In Future Customer 2020, Riddell reveals why good is no longer good enough. He explains that now more than ever if you wish to thrive in business you must have a deeper understanding of your customer and plan for the day after tomorrow. Riddell shows how to create hyper personalized, truly connected customer experiences through the use of crafted storytelling, technology, and frictionless experiences.


Serendipity, passion, community and trust are the new currencies — Riddell will show you how to bring them to your business.







The 5 Second Rule: Achieve Breakthrough Performance in Your Career & Life

Thursday, March 14

Sponsored by Technogym


Read Mel Robbins's full Q&A in the January issue of Club Business International on IHRSA.org.



Award-winning CNN commentator, Co-Founder of Inspire52, and best-selling author and entrepreneur, Mel Robbins is a beloved presenter known for keeping it real. Robbins’ provocative opinions, brutal honesty, and raw, hilarious delivery make for engaging, evocative conversations that can relax any audience and welcome them right in.


In her presentation, Robbins, a well-known authority on leadership and life change, shares the tremendous power of making five-second decisions. Drawing from her compelling, deeply relatable international bestseller, The 5 Second Rule, Robbins will demonstrate how this rule has helped people, teams, and businesses around the world change for the better.


Robbins will reveal how to change behavior, take smart risks, bring out the best in a team, and create the results we covet at work and in life. Through audience interaction, she will then reveal how you can use The 5 Second Rule to achieve your goals.


You will leave her presentation feeling inspired, empowered, and ready to take action.





Author/Brand Strategist/Owner - Non-Obvious Company


Be More Trusted In a Skeptical World

Friday, March 15

Sponsored by Matrix Fitness




As the Founder of the Non-Obvious Company, Rohit Bhargava is a leading authority on marketing, trends, and innovation. He has spent over 15 years advising large organizations on digital and marketing strategies and is widely considered one of the world’s most entertaining and original keynote speakers on marketing disruption and innovation. Bhargava is a Wall Street Journal bestselling author of five books on topics as wide ranging as the future of business, building a human brand with personality, and why leaders always eat left handed.


In his entertaining, often hilarious, highly actionable talk, Bhargava reveals the five secrets of building trust among employees and customers, and what it takes to stand out as genuine in an increasingly skeptical world. Attendees will learn how to communicate more authentically by combining the principles of powerful storytelling with the smart application of digital tools.


Bhargava’s empowering keynote not only shows what’s possible when you operate with greater integrity and transparency, it gives you a roadmap to make it happen for yourself.





Author - FUSION, What Great Brands Do, and more, Brand Expert and Consultant


The Fusion Formula: Brand + Culture = Results

Saturday, March 16

Sponsored by Gympass




For over a decade, Denise Lee Yohn has been the go-to expert on brand leadership for national media outlets. A regular contributor to Harvard Business Review, Forbes, and FOX Business TV, Yohn is an in-demand speaker, renown consultant, and influential writer. Her expert, personal, and inspiring keynotes deliver fresh perspectives that have motivated business leaders worldwide to build great brands and exceptional organizations.


In her incredibly inspiring, highly actionable presentation, Yohn shows how to infuse your culture with your core brand values and how to align employees with your brand identity, so that you may produce a healthy organization and a valuable brand.


Based on her new book, FUSION: How Integrating Brand and Culture Powers the World's Greatest Companies, Yohn shares the secrets behind the world's greatest organizations and lays out the leadership playbook for achieving the brand-culture fusion needed to improve competitiveness, create measurable value for customers and employees, and future-proof a business.


Forget everything you think you know about workplace culture. You don't need perks and parties. You need engaged employees who produce the right results and help you build a great brand. Denise Yohn will show you how.

"Simple: 'You must go ... if you want to grow!' To go is a must ... to leave the competition in the dust"

– Freddy Reyes, World Fitness Centers - San Juan, Puerto Rico


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