9:00am - 10:00am | Education Sessions
The Essential Digital Marketing Workshop for Fitness Business Success
Alan Leach, CEO & Director of Sales and Marketing, West Wood Clubs, IRELAND
SAN DIEGO CONVENTION CENTER | ROOM 29 A
[ Sales & Marketing Track, Technology Track ]
9-Box Management: Setting Your Team Up for Success
Kate Golden, Director, People & Fitness Operations, Newtown Athletic Club
SAN DIEGO CONVENTION CENTER | ROOM 29 D
[ Staffing Track, Leadership Track ]
Seeking New Insights: Benchmarking the Practices of Other Industries
Stephen Tharrett, Co-founder, Club Intel
SAN DIEGO CONVENTION CENTER | ROOM 30 A
[ Strategy & Finance Track ]
5-Step Digital Retention Strategy
Paul Bedford, Ph.D., Research Director, Retention Guru, UNITED KINGDOM
Simultaneously translated into Portuguese, Russian and Spanish
SAN DIEGO CONVENTION CENTER | ROOM 31 C
[ Member Retention Track, Technology Track ]
10:15am - 11:15am | Education Sessions
The Universal Truths to Becoming an Effective Leader
Luke Carlson, CEO, Discover Strength
SAN DIEGO CONVENTION CENTER | ROOM 29 A
[ Leadership Track ]
The Ultimate Fitness Sales System
Elias Scarr, Membership Director, Results Fitness, and Sales & Communications Coach, Results Fitness University
SAN DIEGO CONVENTION CENTER | ROOM 29 D
[ Sales & Marketing Track ]
Disruptors Influencing Fitness Industry Trends
Maureen Hagan, Vice President of Program Innovation and Fitness Development, Goodlife Fitness, CANADA
SAN DIEGO CONVENTION CENTER | ROOM 30 A
[ Strategy & Finance Track ]
Building an Unbeatable Brand
Paul Brown, CEO, Face2Face Retention Systems, AUSTRALIA
Simultaneously translated into Portuguese, Russian and Spanish
SAN DIEGO CONVENTION CENTER | ROOM 31 C
[ Member Retention Track, Sales & Marketing Track ]
11:30am - 12:30pm | Keynote Session
The Fusion Formula: Brand + Culture = Results
Denise Lee Yohn, Author, and Brand Expert
Sponsored by Gympass
Simultaneously translated into Portuguese, Russian and Spanish
SAN DIEGO CONVENTION CENTER | ROOM 20 B
[ Leadership Track, Sales & Marketing Track, Member Retention Track ]
The International Health, Racquet & Sportsclub Association is a not-for-profit trade association representing health and fitness facilities, gyms, spas, sports clubs, and suppliers worldwide. IHRSA and its members are dedicated to making the world healthier through regular exercise and activity promotion. IHRSA's events provide a vast array of speakers on business and corporate culture, instructional sessions on all aspects of succeeding in the health club industry, social events to mix and mingle with peers, and the most spectacular trade shows in the industry.