Saturday, March 16


9:00am - 10:00am | Education Sessions


5-Step Digital Retention Strategy

Paul Bedford, Ph.D., Research Director, Retention Guru, UNITED KINGDOM

Simultaneously translated into Portuguese, Russian and Spanish

Member Retention Track, Technology Track ]


The Essential Digital Marketing Workshop for Fitness Business Success

Alan Leach, CEO & Director of Sales and Marketing, West Wood Clubs, IRELAND

[ Sales & Marketing Track, Technology Track ]


9-Box Management: Setting Your Team Up for Success

Kate Golden, Director, People & Fitness Operations, Newtown Athletic Club

Staffing TrackLeadership Track ]


Seeking New Insights: Benchmarking the Practices of Other Industries

Stephen Tharrett, Co-founder, Club Intel

Strategy & Finance Track ]

10:15am - 11:15am | Education Sessions


The Universal Truths to Becoming an Effective Leader

Luke Carlson, CEO, Discover Strength

Leadership Track ]


Building an Unbeatable Brand

Paul Brown, CEO, Face2Face Retention Systems, AUSTRALIA

Simultaneously translated into Portuguese, Russian and Spanish

Member Retention TrackSales & Marketing Track ]


The Ultimate Fitness Sales System

Elias Scarr, Membership Director, Results Fitness, and Sales & Communications Coach, Results Fitness University

Sales & Marketing Track ]


Disruptors Influencing Fitness Industry Trends

Maureen Hagan, Vice President of Program Innovation and Fitness Development, Goodlife Fitness, CANADA

[ Strategy & Finance Track ]

11:30am - 12:30pm | Keynote Session


The Fusion Formula: Brand + Culture = Results

Denise Lee Yohn, Author, and Brand Expert

Sponsored by Gympass

Simultaneously translated into Portuguese, Russian and Spanish

Leadership Track, Sales & Marketing Track, Member Retention Track ]

"Simple: 'You must go ... if you want to grow!' To go is a must ... to leave the competition in the dust"

– Freddy Reyes, World Fitness Centers - San Juan, Puerto Rico


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