6:30am - 7:30am | Exercise Classes
HIIT Tank Training with Torque Fitness
Dan Palacios, Personal Performance Specialist, Torque Fitness
Sponsored by Torque Fitness
SAN DIEGO CONVENTION CENTER | ROOM 30 E
[ Exercise Class ]
LES MILLS GRIT — High-Intensity Interval Training, powered by Polar Club
Nikki Snow, International Trainer and Presenter, Les Mills
Sponsored by Les Mills International
SAN DIEGO CONVENTION CENTER | ROOM 32 B
[ Exercise Class ]
Pilates Strong, powered by Balanced Body
Helen Vanderburg, Commercial Fitness Education Programs Manager, Balanced Body
Sponsored by Balanced Body
SAN DIEGO CONVENTION CENTER | ROOM 33 B
[ Exercise Class ]
6:30am - 8:30am | Early Morning Workout
SAN DIEGO CONVENTION CENTER | HALLS C - H
7:00am - 8:15am | “The FAST Track” Continental Breakfast
“The Fast Track” learning concept is intended to jump-start your morning breakfast with three, concurrent 20-minute presentations per time period. Each is designed to educate early-risers with the best practices on a variety of topics for immediate application in any club.
7:00am - 7:20am
Maximizing Profits with Small Group Training
Hannah Stael von Holstein, Vice President of Sales and Marketing, Discover Strength
SAN DIEGO CONVENTION CENTER | ROOM 24 A
[ Fitness Programming Track ]
Tweet, Like, Follow: #SocialMediaRoundUp
Kaitlynn Anderson Fernandez, Digital Advocacy Content Coordinator, IHRSA
SAN DIEGO CONVENTION CENTER | ROOM 24 B
[ Sales & Marketing Track, Technology Track ]
HR Basics: What Every Club Manager Must Know
Tracy Stepp, Director of Human Possibilities, Claremont Club
SAN DIEGO CONVENTION CENTER | ROOM 24 C
[ Staffing Track, Legal Track ]
7:40am - 8:00am
Creating Loyalty and Retention in the Tennis and Fitness Industry
Rod Heckelman, General Manager & Tennis Director, Mt. Tam Racquet Club
SAN DIEGO CONVENTION CENTER | ROOM 24 A
[ Fitness Programming Track, Member Retention Track ]
Leading By Example: Best Practices to Successful Leadership
Brad Wilkins, President, Health & Fitness, Cooper Aerobics
SAN DIEGO CONVENTION CENTER | ROOM 24 B
[ Leadership Track ]
Survival Strategies: Compliance, Legal Liabilities & Employment Laws
Adam Sloustcher, Attorney, Fisher & Phillips, LLP
SAN DIEGO CONVENTION CENTER | ROOM 24 C
[ Legal Track ]
7:30am - 8:30am | Exercise Classes
Dynamic Kicking Drills for Kickbox Fitness Professionals
Mr. Kevin Hudson, ACE GFI, Director of Fitness and Kickboxing Education, 9Round Franchising LLC
Sponsored by 9Round Fitness
SAN DIEGO CONVENTION CENTER | ROOM 30 E
[ Exercise Class ]
STOTT PILATES: Targeting Fascia with the Resistance Loop
Laureen DuBeau, Master Instructor Trainer, Merrithew
Sponsored by Merrithew
SAN DIEGO CONVENTION CENTER | ROOM 32 B
[ Exercise Class ]
STRONG 30: Stop Counting the Reps. SYNC to the Beat
Alex McLean, AFAA, NASM, ACE, STRONG by Zumba Master Trainer, STRONG by Zumba
Sponsored by STRONG by Zumba
SAN DIEGO CONVENTION CENTER | ROOM 33 B
[ Exercise Class ]
8:30am - 9:45am | Keynote Session & Award Presentation
Award Presentation: Outstanding Community Service Award
Midtown Sanctuaire — Accepted by Diane Saucier, General Manager
Be More Trusted in a Skeptical World
Rohit Bhargava, Author, and Innovation & Marketing Expert
Sponsored by Matrix Fitness
Simultaneously translated into Portuguese, Russian and Spanish
SAN DIEGO CONVENTION CENTER | BALLROOM 20 A
[ Leadership Track, Member Retention Track, Sales & Marketing Track ]
10:00am - 11:00am | Technogym Seminar
Digital Solutions to Build Immersive Experiences in the Club 4.0 Era
Francesco Arlotti, Digital Solutions Manager, Technogym Italy
Jarno Guidi, Mywellness Cloud Product Development Manager, Technogym Italy
Sponsored by Technogym
SAN DIEGO CONVENTION CENTER | ROOM 22
[ Technology Track, Supplier Seminar ]
10:00am - 11:30am | 23rd Annual IHRSA Financial Panel
Industry Insights: Growth, Trends, and the Future
Panel Discussion Moderated by Rick Caro, President, Management Vision, Inc.
Felix Gernburd, Director, KKR
Jeff Manassero, Principal, ClearLight Partners
Rob Scaramella, Partner, Delos Capital
SAN DIEGO CONVENTION CENTER | ROOM 28 C
[ Strategy & Finance Track, Leadership Track ]
10:00am - 5:00pm | TRADE SHOW
10:30am - 11:30am | Member Center Q&A
IHRSA Passport Program, powered by TrainAway
Join IHRSA and TrainAway founders to learn more during this Q&A session about the IHRSA Passport Program, powered by TrainAway.
SAN DIEGO CONVENTION CENTER | BALLROOM 20 LOBBY - BAYSIDE
11:00am - 12:00pm | Education Sessions
Developing a Detailed Business Plan: The First Step to a Successful Club Design
Bruce Carter, Owner, Optimal Design Systems International
SAN DIEGO CONVENTION CENTER | ROOM 29 A
[ Facilities Track ]
Putting the "Personal" Back into Personal Training
Katrina Cochrane, Regional Master Coach, Australian Institute of Fitness, AUSTRALIA
SAN DIEGO CONVENTION CENTER | ROOM 29 D
[ Personal Training Track ]
Setting Your Sales Team Up for Success
Kathy Arena, Membership Director, Waverley Oaks Athletic Club
Tara Jensen, Marketing Consultant, Tara Jensen Marketing
SAN DIEGO CONVENTION CENTER | ROOM 30 A
[ Sales & Marketing Track ]
Consumer Driven Well-being and Digital Disruption
Peter Croft, Chief Strategy Officer, Perfect Gym Solutions
Sponsored by Perfect Gym Solutions S.A.
SAN DIEGO CONVENTION CENTER | ROOM 30 C
[ Technology Track, Supplier Seminar ]
Employee Engagement is Not Enough: The Secret Ingredient to an Exceptional Team
Barbara Mascialino, Group Fitness Director, CentraState Fitness and Wellness
SAN DIEGO CONVENTION CNETER | ROOM 30 E
[ Staffing Track ]
Customer Lifecycle 2.0
Jose Teixeira, Operations Director, Solinca Health & Fitness SA, PORTUGAL
Simultaneously translated into Portuguese, Russian and Spanish
SAN DIEGO CONVENTION CENTER | ROOM 31 C
[ Member Retention Track ]
High Performance Habits of Fitness Business Leaders
Chantal Brodrick, Fitness Business Coach, Active Management, and Host, The Fitness Business Podcast, AUSTRALIA
SAN DIEGO CONVENTION CENTER | ROOM 32 B
[ Leadership Track ]
Delivering Your Vision
Melissa Haase, Regional General Manager, Midtown Athletic Clubs
SAN DIEGO CONVENTION CNETER | ROOM 33 B
[ Strategy & Finance Track ]
11:00am - 12:00pm | Networking Roundtable
Making Connections: Insight to Developing Community Partners
Moderated by Alexandra Larcom, MPH, RD, LDN, Senior Manager of Health Promotion & Health Policy, IHRSA
NOTE: This session will have limited seating to ensure full interaction between the moderator and all participants.
SAN DIEGO CONVENTION CENTER | ROOM 23 C
[ Wellness & Community Programming Track ]
11:00am - 12:00pm | Fireside Chat
Developing a Culture for Success
Facilitated by Shawn Stewart, COO, O2 Fitness
NOTE: This session will have limited seating to ensure full interaction between the moderator and all participants.
SAN DIEGO CONVENTION CENTER | ROOM 26 B
[ Leadership Track, Strategy & Finance Track ]
11:00am - 12:00pm | Technogym Seminar
SKILLATHLETIC: Integrated Training for Optimum Performance Model
Fabrizio Cecchinelli, Senior Product Manager, Technogym Italy
Martin Miller, Ph.D., Director of Education & Training, Technogym North America
Sponsored by Technogym
SAN DIEGO CONVENTION CENTER | ROOM 22
[ Equipment Track, Supplier Seminar ]
12:15pm - 1:15pm | Member Center Meet-up
Keeping Your Vision Fresh
Meet-up for Independent Club Owners/Operators
Open to IHRSA club professionals and invited guests
Facilitated by Mike Benton, president & CEO, Genavix
SAN DIEGO CONVENTION CENTER | BALLROOM 20 LOBBY - BAYSIDE
12:30pm - 1:30pm | Technogym Seminar
Digital Solutions to Build Immersive Experiences in the Club 4.0 Era
Francesco Arlotti, Digital Solutions Manager, Technogym Italy
Jarno Guidi, Mywellness Cloud Product Development Manager, Technogym Italy
Sponsored by Technogym
SAN DIEGO CONVENTION CENTER | ROOM 22
[ Technology Track, Supplier Seminar ]
1:30pm - 2:30pm | Education Sessions
Group X Done Right: Essential Ingredients for Packed Classes
Don Murphy, Owner, Gold’s Gym - Newburgh
SAN DIEGO CONVENTION CENTER | ROOM 29 A
[ Fitness Programming Track ]
Do You Want a Membership Base or a Tribe?
Justin Tamsett, Managing Director, Active Management, AUSTRALIA
SAN DIEGO CONVENTINO CENTER | ROOM 29 D
[ Member Retention Track, Strategy & Finance Track ]
Driving Revenue: Five Steps to the Marketing Funnel
Hannah Stael von Holstein, VP of Sales and Marketing, Discover Strength
SAN DIEGO CONVENTION CENTER | ROOM 30 A
[ Sales & Marketing Track ]
The Best Ideas Win: Creating an Innovative Business Environment
Matt Parrott, Ph.D., ACSM H/FD, Senior Director of Business Innovation, Corporate Fitness Works
SAN DIEGO CONVENTION CENTER | ROOM 30 C
[ Leadership Track ]
Putting the Right People on the Bus and Getting There Together
Adrian Antigua, General Manager, Gainesville Health and Fitness
Noah Hastay, Operations Manager, Gainesville Health and Fitness
SAN DIEGO CONVENTION CENTER | ROOM 30 E
[ Staffing Track ]
Teaching Your Trainers to Sell, Service & Thrive
Sherri McMillan, Owner, Northwest Personal Training
Simultaneously translated into Portuguese, Russian and Spanish
SAN DIEGO CONVENTION CENTER | ROOM 31 C
[ Personal Training Track ]
Key Insights to Running Specialized Health & Wellness Programming
Tiffany Ligon, Director of Diabetes Programming & Exercise Physiologist, acac Fitness & Wellness
SAN DIEGO CONVENTION CENTER | ROOM 33 B
[ Wellness & Community Programming Track ]
1:30pm - 2:30pm | Networking Roundtable
Selling Value to a Complicated Digital Marketplace
Moderated by Tim Forrest, President & Founder, Zone Fitness Clubs
NOTE: This session will have limited seating to ensure full interaction between the moderator and all participants.
SAN DIEGO CONVENTION CENTER | ROOM 23 C
[ Sales & Marketing Track ]
1:30pm - 2:30pm | Fireside Chat
Creating a Culture of Service Excellence
Facilitated by Chris Stevenson, Owner, Stevenson Fitness
NOTE: This session will have limited seating to ensure full interaction between the facilitator and all participants.
SAN DIEGO CONVENTION CENTER | ROOM 26 B
[ Member Retention Track ]
1:30pm - 3:30pm | REX Talks
REX Talks: Best Practices to Increase Revenue & Profitability
Facilitated by Eddie Tock, CEO, Rex Roundtables
Larry Conner, President & General Manager, Stone Creek Health Club & Spa
Robert Jackson, Owner, Forma Gyms
Paula Neubert, President & CEO, Greenwood Athletic and Tennis Club
Ralph Rajs, VP of Operations & Wellness, Leisure Sports, Inc.
SAN DIEGO CONVENTION CENTER | ROOM 32 B
[ Strategy & Finance Track, Leadership Track ]
1:30pm - 2:30pm | Technogym Seminar
Tailored Circuit Training with Smart Equipment
Fabrizio Cecchinelli, Senior Product Manager, Technogym
Martin Miller, Ph.D., Director of Education & Training, Technogym USA
Sponsored by Technogym
SAN DIEGO CONVENTION CENTER | ROOM 22
[ Personal Training Track, Supplier Seminar ]
3:00pm - 4:00pm | “Member Center” Networking Roundtable
Driving Member Loyalty
Moderated by Frank Lawrence, CEO, Little Rock Athletic Club
SAN DIEGO CONVENTION CENTER | BALLROOM 20 LOBBY - BAYSIDE
[ Member Retention Track ]
3:00pm - 4:00pm | Technogym Seminar
SKILLATHLETIC: Integrated Training for Optimum Performance Model
Fabrizio Cecchinelli, Senior Product Manager, Technogym
Martin Miller, Ph.D., Director of Education & Training, Technogym USA
Sponsored by Technogym
SAN DIEGO CONVENTION CENTER | ROOM 22
[ Equipment Track, Supplier Seminar ]
3:00pm - 4:15pm | Russian Roundtables
Moderated by Leila Timergaleeva, Ambassador to Russia/CIS, IHRSA
Note: This session will be presented in Russian.
SAN DIEGO CONVENTION CENTER | ROOM 23 C
[ Leadership Track ]
4:00pm - 5:00pm | Technogym Seminar
Tailored Circuit Training with Smart Equipment
Fabrizio Cecchinelli, Senior Product Manager, Technogym Italy
Martin Miller, Ph.D., Director of Education & Training, Technogym North America
Sponsored by Technogym
SAN DIEGO CONVENTION CENTER | ROOM 22
[ Personal Training Track, Supplier Seminar]
4:30pm - 6:00pm | Russian Panel Discussion
Panel Discussion Moderated by Leila Timergaleeva, Ambassador to Russia/CIS, IHRSA
Note: This session will be presented in Russian.
SAN DIEGO CONVENTION CENTER | ROOM 23 C
[ Leadership Track ]
6:00pm - 11:00pm | 14th Annual BASH for Augie's Quest
Pre-registration and donation required — email at augiesquest@als.net.
SAN DIEGO CONVENTION CENTER | BALLROOM 20 A
– Freddy Reyes, World Fitness Centers - San Juan, Puerto Rico
The International Health, Racquet & Sportsclub Association is a not-for-profit trade association representing health and fitness facilities, gyms, spas, sports clubs, and suppliers worldwide. IHRSA and its members are dedicated to making the world healthier through regular exercise and activity promotion. IHRSA's events provide a vast array of speakers on business and corporate culture, instructional sessions on all aspects of succeeding in the health club industry, social events to mix and mingle with peers, and the most spectacular trade shows in the industry.
[fa icon="phone"] 800-228-4772 | +1 617-951-0055
[fa icon="envelope"] info@ihrsa.org
[fa icon="home"] 70 Fargo Street, Boston, MA 02210 USA