Friday, March 15


6:30am - 7:30am | Exercise Classes


Pilates Strong, powered by Balanced Body

Helen Vanderburg, Commercial Fitness Education Programs Manager, Balanced Body

Sponsored by Balanced Body

Exercise Class ]

6:30am - 8:30am | Early Morning Workout

7:00am - 8:15am | “The FAST Track” Continental Breakfast


“The Fast Track” learning concept is intended to jump-start your morning breakfast with three, concurrent 20-minute presentations per time period. Each is designed to educate early-risers with the best practices on a variety of topics for immediate application in any club.


7:00am - 7:20am

Maximizing Profits with Small Group Training

Fitness Programming Track ]


Tweet, Like, Follow: #SocialMediaRoundUp

Sales & Marketing Track, Technology Track ]


HR Basics: What Every Club Manager Must Know 

Staffing Track, Legal Track ]


7:40am - 8:00am

Creating Loyalty and Retention in the Tennis and Fitness Industry

Fitness Programming TrackMember Retention Track ]


Leading By Example: Best Practices to Successful Leadership

Leadership Track ]


Survival Strategies: Compliance, Legal Liabilities & Employment Laws

[ Legal Track ]

7:30am - 8:30am | Exercise Classes


STOTT PILATES: Targeting Fascia with the Resistance Loop

Merrithew Faculty

Sponsored by Merrithew

Exercise Class ]


STRONG 30: Stop counting the reps. SYNC to the beat.

Alex McLean, AFAA, NASM, ACE, Strong by Zumba Master Trainer, Strong by Zumba

Sponsored by STRONG by Zumba

[ Exercise Class ]

8:30am - 9:45am | Keynote Session & Award Presentation


Be More Trusted in a Skeptical World

Rohit Bhargava, Author, and Innovation & Marketing Expert

Sponsored by Matrix Fitness

Leadership Track, Member Retention Track, Sales & Marketing Track ]

10:00am - 11:30am | 23rd Annual IHRSA Financial Panel


Industry Insights: Growth, Trends, and the Future

Panel Discussion Moderated by Rick Caro, President, Management Vision, Inc.

Strategy & Finance TrackLeadership Track ]

10:00am - 5:00pm | TRADE SHOW

11:00am - 12:00pm | Education Sessions


Developing a Detailed Business Plan: The First Step to a Successful Club Design

Bruce Carter, Owner, Optimal Design Systems International

Facilities Track ]


High Performance Habits of Fitness Business Leaders

Chantal Brodrick, Fitness Business Coach, Active Management, and Host, The Fitness Business Podcast, AUSTRALIA

Leadership Track ]


Customer Lifecycle 2.0

Jose Teixeira, Operations Director, Solinca Health & Fitness SA, PORTUGAL

Member Retention Track ]


Putting the ‘Personal’ Back into Personal Training

Katrina Cochrane, Regional Master Coach, Australian Institute of Fitness, AUSTRALIA

Personal Training Track ]


Setting Your Sales Team Up for Success

Kathy Arena, Membership Director, Waverley Oaks Athletic Club

Tara Wislocki Jensen, Marketing Consultant, Waverley Oaks Athletic Club

Sales & Marketing Track ]


Employee Engagement is Not Enough: The Secret Ingredient to an Exceptional Team

Barbara Mascialino, Group Fitness Director, CentraState Fitness and Wellness

Staffing Track ]


Delivering Your Vision

Melissa Haase, Regional General Manager, Midtown Athletic Clubs

Strategy & Finance Track ]


Consumer Driven Well-being and Digital Disruption

Peter Croft, Chief Strategy Officer, Perfect Gym Solutions

Sponsored by Perfect Gym Solutions S.A.

[ Technology Track, Supplier Seminar ]


11:00am - 12:00pm | Networking Roundtable


Making Connections: Insight to Developing Community Partners

Moderated by Alexandra Black, MPH, RD, LDN, Senior Manager of Health Promotion & Health Policy,  IHRSA

NOTE: This session will have limited seating to ensure full interaction between the moderator and all participants.

Wellness & Community Programming Track ]

11:00am - 12:00pm | Fireside Chat


Developing a Culture for Success

Facilitated by Shawn Stewart, COO, O2 Fitness

NOTE: This session will have limited seating to ensure full interaction between the moderator and all participants.

Leadership TrackStrategy & Finance Track ]

1:30pm - 2:30pm | Education Sessions


Group Ex Done Right: Essential Ingredients for Packed Classes

Don Murphy, Owner, Gold’s Gym - Newburgh

Fitness Programming Track ]


The Best Ideas Win: Creating an Innovative Business Environment

Matt Parrott, Ph.D., ACSM H/FD, Senior Director of Business Innovation, Corporate Fitness Works

Leadership Track ]


Do You Want a Membership Base or a Tribe?

Justin Tamsett, Managing Director, Active Management, AUSTRALIA

Member Retention TrackStrategy & Finance Track ]


Teaching Your Trainers to Sell, Service & Thrive

Sherri McMillan, Owner, Northwest Personal Training

Personal Training Track ]


Driving Revenue: Five Steps to the Marketing Funnel

Amy Jordan, Vice President of Marketing, Discover Strength

Sales & Marketing Track ]


Putting the Right People on the Bus and Getting There Together

Adrian Antigua, General Manager, Gainesville Health and Fitness

Noah Hastay, Operations Manager, Gainesville Health and Fitness

Staffing Track ]


REX Talks: Best Practices to Increase Revenue & Profitability

Facilitated by Eddie Tock, CEO, Rex Roundtables

Larry Conner, President & General Manager, Stone Creek Health Club & Spa

Robert Jackson, Owner, Forma Gyms

Paula Neubert, President & CEO, Greenwood Athletic and Tennis Club

Ralph Rajs, VP of Operations & Wellness, Leisure Sports, Inc.

NOTE: This session is from 1:30pm-3:00pm

Strategy & Finance TrackLeadership Track ]


Fitness Programming for Children and Adults with Special Needs

Bret Bondlow, NASM-PES, Owner, Compelling Fitness

Wellness & Community Programming Track ]

1:30pm - 2:30pm | Networking Roundtable


Selling Value to a Complicated Digital Marketplace

Moderated by Tim Forrest, President & Founder, Zone Fitness Clubs

NOTE: This session will have limited seating to ensure full interaction between the moderator and all participants.

Sales & Marketing Track ]

1:30pm - 2:30pm | Fireside Chat


Creating a Culture of Service Excellence

Chris Stevenson, Owner, Stevenson Fitness

NOTE: This session will have limited seating to ensure full interaction between the facilitator and all participants.

Member Retention Track ]

3:00pm - 4:00pm | “Member Center” Networking Roundtable


Driving Member Loyalty

Moderated by Frank Lawrence, CEO, Little Rock Athletic Club

Member Retention Track ]


6:00pm - 11:00pm | 14th Annual BASH for Augie's Quest


Pre-registration & donation required – email at augiesquest@als.net.


"Simple: 'You must go ... if you want to grow!' To go is a must ... to leave the competition in the dust"

– Freddy Reyes, World Fitness Centers - San Juan, Puerto Rico


Download the IHRSA 2019 Brochure Today!

Get a jump-start on learning about the exciting IHRSA 2019 education sessions, networking events, and Trade Show details.