WEDNESDAY, MARCH 13

 

6:00am - 7:00am | Networking Walk

 

Fitness Business Podcast #FBPFamily Meet Up

Chantal Brodrick, riFitness Business Coach, Active Management, and Host, The Fitness Business Podcast, AUSTRALIA

Sponsored by The Fitness Business Podcast



7:30am - 8:30am | “Making Connections” Orientation

 

Learn how to navigate through IHRSA 2019. This session will help you establish your game plan for success, meet like-minded attendees, and make the most of your experience!



9:00am - 10:15am | Education Sessions

 

Six Consumer Factors Influencing Today’s Fitness Trends

Greg Simmons, General Manager, Health Systems Group, CANADA

Christopher Laurin, Director of Marketing and Communications, Health Systems Group, CANADA

[ Equipment Track, Facilities Track, Strategy & Finance Track ]

 

The Challenge of Change

Jan Spaticchia, Chairman & CEO, énergie Group, UNITED KINGDOM

Leadership Track ]

 

This Is a Service Business: Are You Serving?

Mark Miller, COO, Merritt Clubs

Maria Miller, Regional Manager, Merritt Clubs

[ Member Retention Track ]

 

From Club Door to Gym Floor: Blueprint to Increase Personal Training Revenue

Michael Cunico, National Fitness Manager, Fitness First Australia, AUSTRALIA

[ Personal Training Track ]

 

The Next Generation Sales Process

Scott Gillespie, President, Saco Sport & Fitness

[ Sales & Marketing Track ]

 

The 5 Drivers of Competitive Advantage for Health Club Business Models

Bryan O’Rourke, CEO, Integerus, LLC and CSO, Gold’s Gym of Houston

Strategy & Finance Track ]

 

Chatbots, Artificial Intelligence and Virtual Reality: Essentials for Your Business!

Fred Hoffman, M.Ed., Owner, Fitness Resources, FRANCE

[ Technology Track ]

 

Keeping Kids Active: Steps to Creating Youth Programs

Amanda Brown, Youth Director, Newtown Athletic Club

[ Wellness & Community Programming Track ]



10:30am - 12:00pm | Keynote Session & Award Presentation

 

Future Customer 2020

Chris Riddell, Digital Technology Expert, and Futurist

Sponsored by Myzone

[ Leadership TrackStrategy & Finance Track, Technology Track ]

 

1:00pm - 3:00pm | 10th Annual Women's Leadership Summit

Sponsored by Club Automation



1:30pm - 2:45pm | Education Sessions

 

Several IHRSA 2019 sponsors are offering presentations to share their story, provide industry insights and further educate participants. These interactive sessions will provide participants with pertinent information to continue a dialogue with the sponsors during the Trade Show.

 

Keeping Members Inspired and Accountable with Wellness Programming

Moderated by Cedric Bryant, Ph.D., FACSM, Chief Science Officer, American Council on Exercise

Greg Degnan, M.D., Medical Director, ACAC Fitness and Wellness

Sponsored by American Council on Exercise

[ Wellness & Community Programming Track, Supplier Seminar ]

 

Mind-Body Training: Are You Capitalizing on this Hot Trend?

Panel Discussion Moderated by Chanin Cook, Director, Marketing, Balanced Body

Sponsored by Balanced Body

[ Fitness Programming TrackSupplier Seminar ]

 

Reimagining Club Memberships with Artificial Intelligence

Delphine Carter, Director of Partnerships, Daxko

Sponsored by Club Automation

Sales & Marketing Track, Technology Track, Supplier Seminar ]

 

Strategies from Industry Leaders: Why Recovery is Vital for Successful Health Clubs

Panel discussion moderated by Allison Flatley, Industry Consultant

Sponsored by HydroMassage

Equipment TrackSupplier Seminar ]

 

Winning in the Fitness Industry: Lessons from 50 years of Club Management

Phillip Mills, Managing Director, Les Mills International

Sponsored by Les Mills International

Leadership TrackSupplier Seminar ]

 

Search, Social, Mobile: How to Make Your Business Shine Online

Sponsored by MINDBODY

[ Sales & Marketing Track, Technology Track, Supplier Seminar ]

 

Differentiation 101: Finding Success by Going Green in a Crowded Fitness Market

Sponsored by SportsArt

Equipment TrackSupplier Seminar ]

 

Why Member Engagement is the Only Metric that Matters (and How Technology is the Key that Unlocks It)

Sharad Mohan, Founder & CEO, Trainerize

Sponsored by Trainerize

Member Retention Track, Technology Track, Supplier Seminar ]

 

3:15pm - 4:15pm | Education Sessions

 

Leading by Design, Not by Default

Brent Darden, CEO, Brent Darden Consulting

Leadership Track ]

 

Legal Issues Impacting the Fitness Workplace

Franklin Wolf, J.D., Attorney, Fisher Phillips

[ Legal Track ]

 

Member On-boarding Strategies to Drive Revenue & Retention

Aaron Moore, J.D., Director of Operations, VIDA Fitness

Member Retention Track ]

 

Creating Value Focused Coaches: Converting Small Group Training Prospects to Clients

Sheldon McBee, Personal Training Director, Universal Athletic Club

Personal Training Track ]

 

What You Don’t Know Can Hurt: How Interviews, Secret Shopping & Buyer Personas Are the Backbone of Health Club Success

Meredith DeAngelis, CMO, Village Health Clubs & Spas

Jay Feitlinger, Founder & CEO, StringCan Interactive

Sales & Marketing Track ]

 

Performance Management Best Practices and Handling Terminations to Reduce Risk

Meredith DePersia, SPHR, Vice President of Human Resources, Active Wellness

[ Staffing TrackLeadership Track ]

 

Club Business Metrics: The Importance of Data Analytics in Understanding Key Performance Indicators

Timothy Bainton, Founder, Blue Chip Sports Management

Strategy & Finance Track, Technology Track ]

 

Leading the Way Toward a Culture of Exercise for ALL

Moderated by Catherine Carty, UNESCO Chair in Inclusive PE, Sport, Fitness & Recreation, IRELAND

Kilian Fisher, International Public Policy Advisor, IHRSA, IRELAND

[ Wellness & Community Programming Track ]



3:15pm - 4:15pm | Networking Roundtable

 

Generating Increased Ancillary Revenue

Moderated by Kevin McHugh, COO, The Atlantic Club, Inc.

NOTE: This session will have limited seating to ensure full interaction between the moderator and all participants.

Fitness Programming Track ]



3:15pm - 4:15pm | Fireside Chat

 

Innovate to Renovate: Top Design Trends in Club Design

Facilitated by Rudy Fabiano, AIA, Principal, Fabiano Designs

NOTE: This session will have limited seating to ensure full interaction between the moderator and all participants.

Facilities Track ]




4:45pm - 5:30pm | Education Sessions

 

Elevate, Celebrate and Motivate: Redefining Group Fitness Success

Doris Thews, ACE, AFAA, Vice President of Group Fitness, Team Training and Innovation, VASA Fitness

Fitness Programming Track ]

 

A 90 Day Journey: On-boarding for Long-Term Retention

Lisa Gorsline, President & General Manager, Corpus Christi Athletic Club

Member Retention Track ]

 

A New Approach in Fitness Sales

Daniel Maia, Expansion & Sales Director, Solinca, PORTUGAL

Sales & Marketing Track ]

 

Welcome Desk Bootcamp: On-boarding and Engaging Your Front-line Staff

Marisa Hoff, General Manager, Stevenson Fitness

Staffing Track ]

 

Finding the Blue Ocean: Differentiating Your Club from All the Others

Scott Wildeman, Sr. VP Fitness and Operations, World Health / Spa Lady, CANADA

Strategy & Finance Track ]

 

Digital Solutions for Analog Problems

Vladislav Khartukov, General Manager, Encore Fitness, RUSSIA

[ Technology Track ]

 

Boomers & Beyond: Embrace the Opportunity

Kristen Green, Executive General Manager, Aquafit, AUSTRALIA

[ Wellness & Community Programming Track ]



4:45pm - 5:30pm | Networking Roundtable

 

Differentiating Your Club by Improving the Fitness - Wellness - Medical Continuum

Moderated by Michele Wong, Vice President of Operations, Active Wellness

NOTE: This session will have limited seating to ensure full interaction between the moderator and all participants.

Wellness & Community Programming TrackFitness Programming Track ]



4:45pm - 5:30pm | Fireside Chat

 

Implementing Ideal Pay Practices

Guillermo Escobedo, Principal, Jackson Lewis P.C.

NOTE: This session will have limited seating to ensure full interaction between the facilitator and all participants.

Legal TrackStaffing Track ]



4:45pm - 6:00pm | 22nd Annual IHRSA ILC Summit — A Gathering of Global Leaders

 

For Industry Leadership Council Members and invited guests. To become involved, email Meredith Poppler at mpoppler@ihrsa.org

Sponsored by ABC Financial Services



6:00pm - 7:30pm | ILC Summit Reception

 

Industry Leadership Council (ILC) Members and invited guests



7:30pm - 9:30pm | Opening Welcome Reception

 

Join your colleagues from around the world to network and celebrate the energy and excitement of the industry!

Sponsored by MINDBODY

 

 

THURSDAY, MARCH 14

 

6:30am - 7:30am | Exercise Classes

 

Details to Be Announced

Sponsored by Les Mills International

Exercise Class ]

 

STOTT PILATES: The Fitness Circle Flex Workout

Merrithew Faculty

Sponsored by Merrithew

Exercise Class ]



7:00am - 8:15am | “The FAST Track” Continental Breakfast

 

“The Fast Track” learning concept is intended to jump-start your morning breakfast with three, concurrent 20-minute presentations per time period. Each is designed to educate early-risers with the best practices on a variety of topics for immediate application in any club.

 

7:00am - 7:20am

 

Trends in Club Design

Facilities Track ]

 

Obstacle Course Racers: A New Revenue Stream

Fitness Programming Track ]

 

Brand Growth in a Digital World

Sales & Marketing Track ]

 

7:40am - 8:00am

 

Capitalizing on Boutique Fitness

[ Fitness Programming Track, Strategy & Finance Track ]

 

Member Service in the Social Media Age

Member Retention Track ]

 

A Corporate Wellness Revolution: Creating a Strong and Sustainable ROI

Wellness & Community Programming Track ]



7:30am - 8:30am | Exercise Classes

 

Early Morning Workout - HIIT the Circuit - powered by Balanced Body

Helen Vanderburg, Commercial Fitness Education Programs Manager, Balanced Body

Sponsored by Balanced Body

Exercise Class ]

 

Details to Be Announced

Sponsored by JumpSport

Exercise Class ]

 

WaterRower Crew Conditioning

Kein Weichert, Director of Education, WaterRower

Sponsored by WaterRower

Exercise Class ]



8:30am - 9:45am | Keynote Session & Award Presentation

 

The 5 Second Rule: Achieve Breakthrough Performance in Your Career & Life

Mel Robbins, Author & Entrepreneur

Sponsored by Technogym

Leadership TrackStaffing TrackStrategy & Finance Track ]



10:00am - 6:00pm | TRADE SHOW

 


11:30am - 12:45pm | “Member Center” Networking Roundtable

 

Club Technology: Trends, Opportunities & Threats

Moderated by Bryan O’Rourke, CEO, Integerus, LLC and CSO, Gold’s Gym of Houston

[ Technology Track ]



11:30am - 12:45pm | IGNITE!

 

IGNITE! is a fast-paced, 75-minute event where selected speakers prepare 20 slides, each shown for 15 seconds, giving all presenters 5 minutes of fame. IGNITE! presenters share their personal and professional insights on a host of wide-ranging topics that can be informative, enlightening, humorous, or just plain fun! To become an IGNITE! presenter, simply complete the brief application at ihrsa.org/ignite by December 14, 2018.



11:45am - 1:00pm | Industry Leadership Council (ILC) Meeting

 

Industry Leadership Council Members and guests are invited to talk about public policy opportunities to encourage physical activity as well as to discuss other risks and opportunities for the club industry. For more information about the ILC, contact Meredith Poppler at mpoppler@ihrsa.org.



2:00pm - 3:00pm | Education Sessions

 

In-house Boutique Studios: A Program-Driven Design Case Study

Jim Worthington, President, Newtown Athletic Club

Hervey Lavoie, President, Ohlson Lavoie Collaborative

Facilities TrackFitness Programming Track ]

 

Group X Logistics: Winners vs. Warriors

Dori Nugent, Group Fitness Director, Club La Maison

Fitness Programming Track ]

 

Driving Talent, Service & Culture

Moderated by Brent Darden, CEO, Brent Darden Consulting

Don Allen, Director, Territory Development, Orangetheory Fitness

Adrian Antigua, General Manager, Gainesville Health and Fitness

Shawn Stewart, COO, O2 Fitness Clubs

Leadership Track ]

 

The Member Experience: It’s Your Competitive Edge

Chris Stevenson, Owner, Stevenson Fitness

Member Retention Track ]

 

Making it BIG in Small Group Training

Ryan McKenzie, Consultant and Coach, Training with Ryan

Personal Training Track ]

 

World Class Branding

Jarod Cogswell, General Manager, ClubSport

Sales & Marketing Track ]

 

Market & Consumer Changing Dynamics

Bill McBride, President & CEO, Active Wellness

Strategy & Finance Track ]

 

Drive Member Retention, Community Involvement & Membership Growth with Community Events

Andrew Barranco, Regional Operations and Aquatics Manager, Merritt Clubs

Wellness & Community Programming TrackMember Retention TrackSales & Marketing Track ]



2:00pm - 3:00pm | Networking Roundtable

 

Status Matters: Independent Contractor vs. Employee

Moderated by Andrew Sommer, Partner, Conn, Maciel, Carey LLP

NOTE: This session will have limited seating to ensure full interaction between the moderator and all participants.

Leadership Track ]



2:00pm - 3:00pm | Fireside Chat

 

Sales Mastery: Tips, Tactics & Strategies to Long-Term Success

Facilitated by Mark Miller, COO, Merritt Clubs

NOTE: This session will have limited seating to ensure full interaction between the facilitator and all participants.

Sales & Marketing Track ]



3:30pm - 4:30pm | Education Sessions

 

Leadership Excellence in Club Business

Carrie Kepple, Owner, Styles Studios Fitness

Leadership TrackStrategy & Finance Track ]

 

Building Retention by Building Brand Ambassadors with Members and Staff

Deborah Heisler, M.Ed., Director of Operations East Coast, Active Wellness

Member Retention Track ]

 

Outside the Box: A 20/20 Approach to Marketing

Shannon Malooly, Sales and Marketing Director, The Claremont Club

Sales & Marketing Track ]

 

Build Your Dream Team

Ashley Selman, Founder & Owner, Evolution Trainers

Staffing Track ]

 

From Surviving to Thriving: Successfully Outmaneuvering Industry Disruption

Annick-Isabelle Marcoux, Founder & Managing Partner, LangLeven Group

Farid Mheir, CTO, LangLeven Group

Strategy & Finance Track ]

 

Lessons from the Boutiques: Generating Growth & Retention by Creating Communities within Your Community

Michele Melkerson-Granryd, General Manager, Castle Fitness

Strategy & Finance TrackMember Retention TrackSales & Marketing Track ]

 

Disruptive Innovation: Capitalizing on Wearables

Jeffrey Cooper, Senior Manager Business Development, Samsung Electronics America

[ Technology Track ]

 

Embed Behavior Change into your Health Club

Allison Flatley, Industry Consultant

Jason Reinhardt, Owner & Founder, Go M.A.D. Fitness, LLC

Wellness & Community Programming Track ]



3:30pm - 4:30pm | Networking Roundtable

 

Maximizing Personal Training Revenue

Moderated by Derek Gallup, EVP of Fitness, New Evolution Ventures

NOTE: This session will have limited seating to ensure full interaction between the moderator and all participants.

Personal Training Track ]



3:30pm - 4:30pm | Fireside Chat

 

Strategy Based on Trends

Bill McBride, President & CEO, Active Wellness

NOTE: This session will have limited seating to ensure full interaction between the facilitator and all participants.

Strategy & Finance Track ]



3:30pm - 4:30pm | Canadian Forum

 

David Hardy, President & CEO, Orangetheory Fitness Canada, and Founder, Fitness Industry Council of Canada, CANADA

Sponsored by Fitness Business Canada Magazine

Leadership TrackStrategy & Finance Track ]



3:30pm - 5:30pm | Latin American Forum

 

Hosted by Jacqueline Antunes

Moderated by Guillermo Vélez

NOTE: This session will be presented in Portuguese and Spanish.

Sponsored by Fitness Brasil and Mercado Fitness



5:00pm - 6:00pm | California Club Operators Meeting

 

Moderated by Helen Durkin, J.D., Executive Vice President of Public Policy



6:00pm - 7:00pm | Canadian VIP Reception

 

Hosted by the Fitness Industry Council of Canada (FIC)



6:00pm - 7:00pm | Scandinavian Networking Reception



7:00pm - 9:00pm | Planet IHRSA: The International Attendee Reception

 

International Attendees & Invited Guests

Sponsored by Perfect Gym Solutions S.A.

 

FRIDAY, MARCH 15

 

6:30am - 7:30am | Exercise Classes

 

Pilates Strong, powered by Balanced Body

Helen Vanderburg, Commercial Fitness Education Programs Manager, Balanced Body

Sponsored by Balanced Body

Exercise Class ]



6:30am - 8:30am | Early Morning Workout



7:00am - 8:15am | “The FAST Track” Continental Breakfast

 

“The Fast Track” learning concept is intended to jump-start your morning breakfast with three, concurrent 20-minute presentations per time period. Each is designed to educate early-risers with the best practices on a variety of topics for immediate application in any club.

 

7:00am - 7:20am

Maximizing Profits with Small Group Training

Fitness Programming Track ]

 

Tweet, Like, Follow: #SocialMediaRoundUp

Sales & Marketing Track, Technology Track ]

 

HR Basics: What Every Club Manager Must Know 

Staffing Track, Legal Track ]

 

7:40am - 8:00am

Creating Loyalty and Retention in the Tennis and Fitness Industry

Fitness Programming TrackMember Retention Track ]

 

Leading By Example: Best Practices to Successful Leadership

Leadership Track ]

 

Survival Strategies: Compliance, Legal Liabilities & Employment Laws

[ Legal Track ]



7:30am - 8:30am | Exercise Classes

 

STOTT PILATES: Targeting Fascia with the Resistance Loop

Merrithew Faculty

Sponsored by Merrithew

Exercise Class ]

 

Details to Be Announced

Sponsored by STRONG by Zumba

Exercise Class ]



8:30am - 9:45am | Keynote Session & Award Presentation

 

Be More Trusted in a Skeptical World

Rohit Bhargava, Author, and Innovation & Marketing Expert

Sponsored by Matrix Fitness

Leadership Track, Member Retention Track, Sales & Marketing Track ]



10:00am - 11:30am | 23rd Annual IHRSA Financial Panel

 

Industry Insights: Growth, Trends, and the Future

Panel Discussion Moderated by Rick Caro, President, Management Vision, Inc.

Strategy & Finance TrackLeadership Track ]



10:00am - 5:00pm | TRADE SHOW



11:00am - 12:00pm | Education Sessions

 

Developing a Detailed Business Plan: The First Step to a Successful Club Design

Bruce Carter, Owner, Optimal Design Systems International

Facilities Track ]

 

High Performance Habits of Fitness Business Leaders

Chantal Brodrick, Fitness Business Coach, Active Management, and Host, The Fitness Business Podcast, AUSTRALIA

Leadership Track ]

 

Customer Lifecycle 2.0

Jose Teixeira, Operations Director, Solinca Health & Fitness SA, PORTUGAL

Member Retention Track ]

 

Putting the "Personal" Back into Personal Training

Katrina Cochrane, Regional Master Coach, Australian Institute of Fitness, AUSTRALIA

Personal Training Track ]

 

Setting Your Sales Team Up for Success

Kathy Arena, Membership Director, Waverley Oaks Athletic Club

Tara Wislocki Jensen, Marketing Consultant, Waverley Oaks Athletic Club

Sales & Marketing Track ]

 

Employee Engagement is Not Enough: The Secret Ingredient to an Exceptional Team

Barbara Mascialino, Group Fitness Director, CentraState Fitness and Wellness

Staffing Track ]

 

Delivering Your Vision

Melissa Haase, Regional General Manager, Midtown Athletic Clubs

Strategy & Finance Track ]

 

Consumer Driven Well-being and Digital Disruption

Peter Croft, Chief Strategy Officer, Perfect Gym Solutions

Sponsored by Perfect Gym Solutions S.A.

[ Technology Track, Supplier Seminar ]

 

11:00am - 12:00pm | Networking Roundtable

 

Making Connections: Insight to Developing Community Partners

Moderated by Alexandra Black, MPH, RD, LDN, Senior Manager of Health Promotion & Health Policy,  IHRSA

NOTE: This session will have limited seating to ensure full interaction between the moderator and all participants.

Wellness & Community Programming Track ]



11:00am - 12:00pm | Fireside Chat

 

Developing a Culture for Success

Facilitated by Shawn Stewart, COO, O2 Fitness

NOTE: This session will have limited seating to ensure full interaction between the moderator and all participants.

Leadership TrackStrategy & Finance Track ]



1:30pm - 2:30pm | Education Sessions

 

Group Ex Done Right: Essential Ingredients for Packed Classes

Don Murphy, Owner, Gold’s Gym - Newburgh

Fitness Programming Track ]

 

The Best Ideas Win: Creating an Innovative Business Environment

Matt Parrott, Ph.D., ACSM H/FD, Senior Director of Business Innovation, Corporate Fitness Works

Leadership Track ]

 

Do You Want a Membership Base or a Tribe?

Justin Tamsett, Managing Director, Active Management, AUSTRALIA

Member Retention TrackStrategy & Finance Track ]

 

Teaching Your Trainers to Sell, Service & Thrive

Sherri McMillan, Owner, Northwest Personal Training

Personal Training Track ]

 

Driving Revenue: Five Steps to the Marketing Funnel

Amy Jordan, Vice President of Marketing, Discover Strength

Sales & Marketing Track ]

 

Putting the Right People on the Bus and Getting There Together

Adrian Antigua, General Manager, Gainesville Health and Fitness

Noah Hastay, Operations Manager, Gainesville Health and Fitness

Staffing Track ]

 

REX Talks: Best Practices to Increase Revenue & Profitability

Facilitated by Eddie Tock, CEO, Rex Roundtables

Larry Conner, President & General Manager, Stone Creek Health Club & Spa

Robert Jackson, Owner, Forma Gyms

Paula Neubert, President & CEO, Greenwood Athletic and Tennis Club

Ralph Rajs, VP of Operations & Wellness, Leisure Sports, Inc.

NOTE: This session will be from 1:30pm-3:00pm.

Strategy & Finance TrackLeadership Track ]

 

Fitness Programming for Children and Adults with Special Needs

Bret Bondlow, NASM-PES, Owner, Compelling Fitness

Wellness & Community Programming Track ]



1:30pm - 2:30pm | Networking Roundtable

 

Selling Value to a Complicated Digital Marketplace

Moderated by Tim Forrest, President & Founder, Zone Fitness Clubs

NOTE: This session will have limited seating to ensure full interaction between the moderator and all participants.

Sales & Marketing Track ]



1:30pm - 2:30pm | Fireside Chat

 

Creating a Culture of Service Excellence

Chris Stevenson, Owner, Stevenson Fitness

NOTE: This session will have limited seating to ensure full interaction between the facilitator and all participants.

Member Retention Track ]



3:00pm - 4:00pm | “Member Center” Networking Roundtable

 

Driving Member Loyalty

Moderated by Frank Lawrence, CEO, Little Rock Athletic Club

Member Retention Track ]

 

6:00pm - 11:00pm | 14th Annual BASH for Augie's Quest

 

Pre-registration and donation required — email at augiesquest@als.net.



 

SATURDAY, MARCH 16

 

9:00am - 10:00am | Education Sessions

 

5-Step Digital Retention Strategy

Paul Bedford, Ph.D., Research Director, Retention Guru, UNITED KINGDOM

Member Retention Track ]

 

The Essential Digital Marketing Workshop for Fitness Business Success

Alan Leach, CEO & Director of Sales and Marketing, West Wood Clubs, IRELAND

[ Sales & Marketing Track, Technology Track ]

 

9-Box Management: Setting Your Team Up for Success

Kate Golden, Director, People & Fitness Operations, Newtown Athletic Club

Staffing TrackLeadership Track ]

 

Seeking New Insights: Benchmarking the Practices of Other Industries

Stephen Tharrett, Co-founder, Club Intel

Strategy & Finance Track ]



10:15am - 11:15am | Education Sessions

 

The Universal Truths to Becoming an Effective Leader

Luke Carlson, CEO, Discover Strength

Leadership Track ]

 

Building an Unbeatable Brand

Paul Brown, CEO, Face2Face Retention Systems, AUSTRALIA

Member Retention TrackSales & Marketing Track ]

 

The Ultimate Fitness Sales System

Elias Scarr, Membership Director, Results Fitness, and Sales & Communications Coach, Results Fitness University

Sales & Marketing Track ]

 

Disruptors Influencing Fitness Industry Trends

Maureen Hagan, Vice President of Program Innovation and Fitness Development, Goodlife Fitness, CANADA

[ Strategy & Finance Track ]



11:30am - 12:30pm | Keynote Session

 

The Fusion Formula: Brand + Culture = Results

Denise Lee Yohn, Author, and Brand Expert

Sponsored by Gympass

Leadership Track, Sales & Marketing Track, Member Retention Track ]

 

"Simple: 'You must go ... if you want to grow!' To go is a must ... to leave the competition in the dust"

– Freddy Reyes, World Fitness Centers - San Juan, Puerto Rico

19CV_brochure.jpg

Download the IHRSA 2019 Brochure Today!

Get a jump-start on learning about the exciting IHRSA 2019 education sessions, networking events, and Trade Show details.

 

DOWNLOAD BROCHURE