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REGISTER

Thursday, March 22

6:30am - 6:00pm | Registration Desk Open

 

6:30am - 7:30am | Exercise Class

 

JumpSport: Unleash the Bounce!

Krista Popowych, JumpSport Master Trainer & Director of Education, JumpSport, Inc.

Tracey Mallett, Founder, the bootybarre & Creator, bootybarre BOUNCE

Sponsored by Jumpsport, Inc.

[ Exercise Class ]

 

3ACT Slide Total Body Train

Emma Barry, Observer & Catalyst

Sponsored by 3ACT Slide

[ Exercise Class ]

 

STRONG by Zumba Master Class

Renee Pickett, AFAA, Strong by Zumba Master Trainer, STRONG by Zumba

Alex McLean, Strong by Zumba Master Trainer, STRONG by Zumba

Sponsored by STRONG by Zumba

[ Exercise Class ]

 

7:00am - 8:15am | “The FAST Track” Continental Breakfast

“The Fast Track” learning concept is intended to jump-start your morning breakfast with three, concurrent 20-minute presentations per time period. Each is designed to educate early-risers with the best practices on a variety of topics for immediate application in any club.

 

7:00am - 7:20am

Designed to Sell & Retain: Top Trends in Club Design

Rudy Fabiano, Principal, Fabiano Designs

[ Facilities Track ]

 

Keys to Successful Leadership

Brent Darden, CEO, Brent Darden Consulting

[ Leadership Track ]

 

Creating Brand Advocates

Samantha Merchant, Assistant Executive Director, The Works Family Health & Fitness Center

[ Sales & Marketing Track ]

 

7:40am - 8:00am

Back-to-Basics: Selling in the Digital Era

Tim Forrest, President & Founder, Zone Fitness Clubs

[ Sales & Marketing Track ]

 

Employee Hiring & Retention Strategies

Luke Carlson, CEO, Discover Strength

[ Staffing Track ]

 

Disruptive Innovation: Pros & Cons of Wearables

Jeffrey Cooper, Sr Manager Business Development, Samsung Electronics America

[ Technology Track ]

 

7:30am - 8:30am | Exercise Classes

 

ThinkFit Circuits: Core, Cardio & More

Portia Page, Education Program Liaison, Balanced Body, Inc.

Erika Quest, Owner, Studio Q Pilates Conditioning

Sponsored by Balanced Body

[ Exercise Class ]

 

Merrithew Intro to Fascial Movement

Kim Kraushar, Merrithew Master Instructor, Merrithew, CANADA

Sponsored by Merrithew

[ Exercise Class ]

 

Team Power Systems Training Camp

Bennie Wylie, Jr., Power Systems Master Coach, Power Systems

Sponsored by Power Systems

[ Exercise Class ]

 

8:30am - 9:45am | Keynote Session & Award Presentation

 

Associate Member of the Year

Myzone - Accepted by Dave Wright, CEO & Creator

 

Outstanding Community Service Award

Sisters Athletic Club - Accepted by Tate Metcalf, Owner & Manager

 

Making Ideas Happen

Leah Busque, Founder & Executive Chairwoman, TaskRabbit

Sponsored by Technogym

[ Leadership Track, Strategy & Finance Track ]

Session to be simultaneously translated into Japanese, Portuguese, Russian, and Spanish.

 

10:00am - 6:00pm | TRADE SHOW


11:30am - 12:45pm | “Member Center” Networking Roundtable

 

Customer Hospitality…a Results Focused Approach

Moderated by Shawn Stewart, COO, O2 Fitness

[ Member Retention Track ]

 

11:30am - 12:45pm | IGNITE!

IGNITE! is a fast-paced, 75-minute event where guest speakers have 5 minutes and 20 slides to convey a concept they are passionate about. Presenters share their personal and professional insights on a host of topics that are informative, enlightening, or just plain fun! 

 

Hosted by Pam O’Donnell, Vice President of Member Experience & Development, IHRSA

 

The Connection Between Group Exercise and Spirituality

Barbara Mascialino, Group Fitness Manager, CentraFitness Healthcare System

 

Burning the Candle at Both Ends

Maureen Eggers, Fitness Manager, Washington Athletic Club

 

A Brand Well Lived

Frank Lawrence, CEO, Little Rock Athletic Club

 

Making a Difference

Kathleen Arena, Membership Director, Waverley Oaks Athletic Club

 

#fitfam Friday’s

Jon Baraglia, Senior Director of Fitness, Fitness Formula Clubs

 

FireFlex

Shannon Celeste McQuaide, Regional Fitness Manager, Active Wellness, LLC

 

The Benefits of a Coach Program

Lisa Gorsline, President & General Manager, Corpus Christi Athletic Club

 

Hiring H.A.P.P.Y.

Andrew Barranco, Regional Aquatics Director, Merritt Clubs

 

The Most Influential Person in Your Club

Donte Jones, Housekeeping Manager, Gainesville Health & Fitness

 

Who Hired That Guy?

Cyndi Shatswell, Fitness Director, Yuba City Racquet Club

 

 

11:45am - 1:00pm | Industry Leadership Council (ILC) Meeting

Industry Leadership Council Members and guests are invited to talk about public policy opportunities to encourage physical activity as well as to discuss other risks and opportunities for the club industry. For more information about the ILC, contact Meredith Poppler at mpoppler@ihrsa.org.

 

1:00pm - 2:00pm | Technogym Seminar

 

DIGITAL: Building a Frictionless Member Experience for Everyday Athletes

Francesco Arlotti, Digital Solutions, Technogym Italy

Dan Laughlin, Digital Solutions, Technogym USA

Jarno Guidi, Mywellness Cloud Product Development Manager, Technogym Italy

Sponsored by Technogym

[ Technology Track, Supplier Seminar ]

 

2:00pm - 3:00pm | Education Sessions

 

The Treasure is Underwater: Making Swimming Pools More Profitable by Utilizing Data

Gustavo Borges, Owner, Academia Gustavo Borges, BRAZIL

[ Fitness Programming Track ]

 

7 Habits of Highly Effective Club Leaders

Jim Zupancic, J.D., Chairman & CEO, Stafford Hills Club

[ Leadership Track ]

 

Retention and the Customer Lifecycle

Jose Teixeira, Operations Director, Solinca Health & Fitness SA, PORTUGAL

[ Member Retention Track ]

 

Brand Marketing Mastery: Extending Your Brand Well Beyond Your Four Walls

Elizabeth Studebaker, Senior Marketing Manager, Active Wellness LLC

Jessica Isle, Marketing Manager, Active Wellness LLC

[ Sales & Marketing Track ]

 

Build a Digital Strategy for Your Club

Carrie Kepple, Club Manager, Les Mills New Zealand, NEW ZEALAND

[ Sales & Marketing Track, Member Retention Track ]

 

Competing with Boutique Fitness

Scott Gillespie, President, Saco Sport & Fitness

[ Strategy & Finance Track ]

Session to be simultaneously translated into Japanese, Portuguese, Russian, and Spanish.

 

Recruiting Your Tribe

Melissa Haase, Regional General Manager, Midtown Health

[ Staffing Track ]

 

The Triad of Activity, Nutrition & Sleep: Why They Should Be Viewed as One!

Mark Cuatt, RD, EP-C, General Manager, Club Fit

[ Wellness & Community Programming Track ]

 

2:00pm - 3:00pm | Networking Roundtable

 

The Active Kids Summit: The Club's Role in Reversing Youth Inactivity

Moderated by Derek Gallup, SVP Fitness & Retail, New Evolution Ventures

NOTE: This session will have limited seating to ensure full interaction between the moderator and all participants.

[ Wellness & Community Programming Track ]

 

2:00pm - 3:00pm | Education Tutorial

 

Keeping Social Media ‘Social’: Essentials to a Successful Campaign

Facilitated by Justin Tamsett, Managing Director, Active Management, AUSTRALIA

NOTE: This session will have limited seating to ensure full interaction between the facilitator and all participants.

[ Member Retention Track, Sales & Marketing Track ]

 

3:00pm - 4:00pm | Technogym Seminar


SKILLATHLETIC Training: Integrated Training for Optimum Performance

Martin Miller, Education & Training Director, Technogym USA

Francesco Cuzzolin, Research and Innovation Director, Technogym Italy

Sponsored by Technogym

[ Fitness & Personal Training Track, Supplier Seminar ]

 

3:30pm - 4:30pm | Education Sessions

 

The Dawning of a New Era: A Period of Unprecedented Creative Destruction

Stephen Tharrett, Co-Founder, Club Intel

[ Leadership Track ]

 

Customer Service in the Digital Age: Winning Strategies to Exceed Expectations

Fred Hoffman, M.Ed., Owner, Fitness Resources, FRANCE

[ Member Retention Track ]

Session to be simultaneously translated into Japanese, Portuguese, Russian, and Spanish.

 

Onboarding & Marketing: Keys to New Personal Trainer's Success

Kate Golden, Director, People & Fitness Operations, Newtown Athletic Club

[ Personal Training Track, Sales & Marketing Track ]

 

Prerequisites for Member Growth

Michael Cunico, National Fitness Manager, Fitness First Australia, AUSTRALIA

[ Sales & Marketing Track, Personal Training Track ]

 

Maximizing Facebook for Your Facility

Marisa Hoff, General Manager, Stevenson Fitness

[ Sales & Marketing Track, Member Retention Track ]

 

Core Consumers: Insights on Avid Health Club Users

Melissa Rodriguez, Senior Research Manager, IHRSA

[ Strategy & Finance Track ]

 

All Inclusive: Implementing Programs for People with Disabilities

Panel Discussion Moderated by Alexandra Black, MPH, RD, LDN, Senior Manager of Health Promotion & Health Policy, IHRSA

Mike Alpert, President, Claremont Club

Amanda Brown, Youth Director, Newtown Athletic Club

Mark Cuatt, RD, EP-C, General Manager, Club Fit

[ Wellness & Community Programming Track ]

 

3:30pm - 4:30pm | Networking Roundtable

 

Creating a Highly Marketable Brand to Increase Sales, Retention & Non-Dues Revenue

Moderated by Shannon Malooly, The Claremont Club

NOTE: This session will have limited seating to ensure full interaction between the moderator and all participants.

[ Sales & Marketing Track, Member Retention Track ]

 

3:30pm - 4:30pm | Education Tutorial

 

Crafting Ideal Pay Practices

Facilitated by Eric Magnus, Principal, Jackson Lewis

NOTE: This session will have limited seating to ensure full interaction between the facilitator and all participants.

[ Staffing Track ]

 

3:30pm - 4:30pm | Canadian Forum: The State of the Industry

David Hardy, MBA, President, Franvest Capital Partners Inc., CANADA

Sponsored by Fitness Business Canada Magazine

[ Leadership Track, Strategy & Finance Track ]

 

3:30pm - 5:30pm | Latin American Forum

Hosted by Jacqueline Antunes, Senior Manager, Latin America, IHRSA

Moderated by Guillermo Vélez, Editor & Director, Mercado Fitness, ARGENTINA

NOTE: This session will be presented in Portuguese & Spanish

Hosted by Fitness Brasil and Mercado Fitness

Sponsored by Movement

[ Leadership Track, Strategy & Finance Track ]

 

4:30pm - 5:30pm | Technogym Seminar

 

DIGITAL: Building a Frictionless Member Experience for Everyday Athletes

Francesco Arlotti, Digital Solutions, Technogym Italy

Dan Laughlin, Digital Solutions, Technogym USA

Jarno Guidi, Mywellness Cloud Product Development Manager, Technogym Italy

Sponsored by Technogym

[ Technology Track, Supplier Seminar ]

 

4:30pm - 6:00pm | Russian Forum

Moderated by Leila Timergaleeva, Ambassador to Russia/CIS, IHRSA

This session will be presented in Russian.

[ Leadership Track ]

 

5:00pm - 6:00pm | California Club Operators Meeting

Moderated by Helen Durkin, J.D., Executive Vice President of Public Policy, IHRSA

 

6:00pm - 7:00pm | Scandinavian Networking Reception

 

6:00pm - 7:00pm | Canadian VIP Reception

Hosted by the Fitness Industry Council of Canada (FIC)

 

7:00pm - 9:00pm | Planet IHRSA: The International Attendee Reception

International Attendees & Invited Guests

Sponsored by Perfect Gym Solutions S.A.

Download the IHRSA 2018 Brochure

Get a jump start on learning about the exciting IHRSA 2018 education sessions, networking events, and Trade Show details.

"Simple: "You must go... If you want to grow!" To go is a must... to leave the competition in the dust"

– Freddy Reyes, World Fitness Centers - San Juan, Puerto Rico