Can Your Staff Improve Your Retention Rates?

Did you know that, on average, 16% of club members who don’t interact with health club staff will drop their membership every month?

The IHRSA Member Retention Report, published in partnership with The Retention People (TRP) is designed to help club operators improve efforts around membership retention.

In this edition:

• Learn how your fitness staff can increase the life-time revenue of each new member
• Understand how to generate 600% more income per member by integrating your fitness staff into the sales process
• Identify the number of interactions needed to save a member